Search

Welcome to RightShip. Please select your preferred language:

Set language

OUR SERVICES

Terminal Questionnaires help to improve safety and ensure transparency.

Some terminals use a Terminal Questionnaire (TQ) as part of their ship scheduling and nomination process. The TQ is administered by the terminal and facilitated by RightShip.

The process:
Every ship scheduled to enter their port is required to submit an online terminal questionnaire containing specific vessel information around mooring configuration, loading and deballasting rates and helicopter suitability prior to berthing.

As part of the ship scheduling and nomination process the ship’s master or their nominated agent will receive an email from RightShip on behalf of the terminal. The email will share a link to an online Terminal Questionnaire (TQ) containing pre-populated data from RightShip Qi. The recipient of the email is required to complete and submit the TQ online.

Vessels must have an acceptable, validated electronic TQ or they may be refused entry to the terminal. If information submitted in a TQ is found to be incorrect, the vessel may be deemed not suitable to load or to return to the terminal and the vessel may be denied future nomination acceptance.